KCAN SPORTS LLC

FAQ

Q: What is KCANSPORTS?
A: KCANSPORTS is a small but motivated company specializing in various sports products, which currently cover paragliding helmets, longboard helmets, protective gears, football visors, sports sunglasses, hockey accessories, and hardware related to these products. We believe passionately in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.

Q: Can I develop a new moulding with KCANSPORTS?
A: Yes. KCANSPORTS has been working with manufacturers who are experienced in developing molds of protective gear, football visors, and other sports accessories. 

Q: What are the advantages if I work with KCANSPORTS?
A: With many years of experience in this field, KCANSPORTS provides one-stop solution for your inquiry of sports products. You could focus on your business, while we take care of everything else, from product developing, negotiation, quality inspection, to warehousing, shipping arrangement and after-sales service if any. With a team that is lean but highly effective, you could also enjoy easy and responsive communications, as well as reliable and professional customer service.

Q: Is it possible to order samples before confirming orders and producing in bulk?
A: Yes. Most samples are free (if no customization required) but shipping cost will be at your expense.  In those cases when samples are not free, you could usually get refund of the sample fee when batch order is placed.

Q: What are the payment terms?
A: Most of our clients made their payment via T/T bank transfer. A certain percentage of deposit is required before production of goods, then balance to be paid before delivery (shipping from factory). We are also open to suggestions if you have any other requirement on this.

Should you have any further question, please feel free to contact [email protected].
 

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